Delivery & Refund Policy

We offer fast and reliable shipping across Canada and the USA!

Processing Time:

  • Ready-to-ship items: Dispatched within 2-3 business days.

  • Custom orders: Handcrafted with care—please allow 5-7 business days for production before shipping.

Estimated Delivery Times:

  • Canada: 2-7 business days

  • USA: 5-10 business days

Delivery information:

We want you to love your new LED art! If you’re not completely satisfied, we offer hassle-free returns within 14 days of delivery.

Returns Eligibility:

  • Items must be in their original condition and packaging.

  • Custom-made pieces are non-refundable unless damaged upon arrival.

How to Request a Return:
1️⃣ Email us at [Your Email] with your order number.
2️⃣ We’ll guide you through the return process.
3️⃣ Once we receive the item, we’ll issue a refund or exchange within 3-5 business days.

💡 Received a Damaged Item?
If your order arrives damaged, please contact us within 48 hours with photos, and we’ll make it right!

Returns & Refunds Policy 🔄: